Last Updated: 13 August 2026
This Privacy Policy explains how Bilomin ("we", "us", or "our"), operating from Part 5th Floor Livery Place, 35 Livery St, Birmingham B3 2PB, collects, uses, stores, and protects personal data when you visit Bilomin.com or interact with our services. This policy is written in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Bilomin is the data controller for personal data collected through this website. We provide online education and consulting services focused on personal knowledge management for professionals. Our contact details for data protection purposes are:
The table below sets out the categories of personal data we collect and the purposes for which each category is processed.
| Data Category | Specific Data Points | Purpose of Collection | Legal Basis (UK GDPR) |
|---|---|---|---|
| Contact Information | Full name, email address, telephone number | Responding to enquiries submitted via the contact form | Legitimate interests (Article 6(1)(f)) |
| Communication Content | Message text, enquiry details, professional context shared voluntarily | Understanding the nature of your enquiry and providing a relevant response | Legitimate interests (Article 6(1)(f)) |
| Technical Data | IP address, browser type, device type, pages visited, time on site | Website analytics, security monitoring, improving site performance | Consent (Article 6(1)(a)) for analytics cookies; Legitimate interests for security |
| Cookie Preferences | Record of cookie consent choices | Complying with our legal obligation to record consent for non-essential cookies | Legal obligation (Article 6(1)(c)) |
| Course Enquiry Data | Professional role, organisation type, information management challenges described | Assessing suitability of our course or consulting services for your needs | Legitimate interests (Article 6(1)(f)) |
We collect personal data through the following means:
We do not collect personal data from children. Our website and services are directed exclusively at adults in professional contexts. If you believe a child has submitted personal data to us, please contact us immediately so we can arrange deletion.
We use personal data solely for the purposes described in Section 2. We do not use your data for automated profiling or automated decision-making that produces legal or similarly significant effects. We do not sell, rent, or trade your personal data to third parties for their own marketing purposes.
We may share personal data in limited circumstances:
| Recipient Category | Reason for Sharing | Safeguards in Place |
|---|---|---|
| Email service providers | Delivering and managing email communications | Data processing agreements in place; providers assessed for compliance |
| Website hosting providers | Hosting and serving the website | Data processing agreements; servers located within UK or EEA where possible |
| Analytics providers | Understanding website usage patterns (only with your consent) | Consent-gated; anonymisation where possible; data processing agreements |
| Legal or regulatory authorities | Compliance with legal obligations or lawful requests | Disclosure only where legally required or permitted |
We retain personal data only for as long as necessary for the purpose for which it was collected, or as required by applicable law. Our general retention periods are:
When data is no longer needed, we securely delete or anonymise it.
Where any personal data is transferred outside the United Kingdom, we ensure that appropriate safeguards are in place, such as UK adequacy regulations or Standard Contractual Clauses approved for use under UK law. We do not knowingly transfer personal data to countries without adequate protections.
Under the UK GDPR and the Data Protection Act 2018, you have the following rights in relation to your personal data:
| Right | Description |
|---|---|
| Right of access | You may request a copy of the personal data we hold about you (a Subject Access Request). |
| Right to rectification | You may ask us to correct inaccurate or incomplete personal data. |
| Right to erasure | In certain circumstances, you may ask us to delete your personal data. |
| Right to restrict processing | You may ask us to limit how we use your data while a dispute is resolved. |
| Right to data portability | Where processing is based on consent or contract, you may request your data in a structured, machine-readable format. |
| Right to object | You may object to processing based on legitimate interests, including direct marketing. |
| Rights related to automated decision-making | You have the right not to be subject to decisions made solely by automated processing that significantly affect you. |
| Right to withdraw consent | Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing. |
To exercise any of these rights, please contact us at [email protected]. We will respond within one month of receiving your request. We may need to verify your identity before processing your request.
If you are dissatisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection matters. You can contact the ICO at:
We would, however, appreciate the opportunity to address your concerns before you contact the ICO, and encourage you to reach out to us first.
We take reasonable technical and organisational measures to protect personal data against unauthorised access, accidental loss, destruction, or damage. Our website uses HTTPS encryption. However, no internet transmission is entirely secure and we cannot guarantee absolute security of data transmitted to us electronically.
Our website may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently. This Privacy Policy applies only to Bilomin.com.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes acceptance of the revised policy.
For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please contact us: